Chapter 1 General Provisions

Article 1 (Application of Terms and Conditions)

The Lessor (hereinafter referred to as “the Company”) shall lease a rental car (hereinafter referred to as “the Vehicle”) to the lessee in accordance with the provisions of these terms and conditions (hereinafter referred to as “the Terms”), and the lessee shall rent the Vehicle. Any matters not provided for in these Terms shall be governed by laws and regulations or general practices.

The Company may agree to additional terms and conditions within the scope not contrary to the purpose of the Terms, laws and regulations, administrative guidelines, and general practices. In the event of such an agreement, the agreed terms and conditions shall take precedence over these Terms.

Chapter 2 Reservation

Article 2 (Reservation Application)

When renting a Vehicle, the lessee may apply for a reservation in advance by explicitly stating the rental conditions, including the class of the Vehicle, rental start date, rental location, rental period, return location, driver, necessity of equipment such as child seats, and other rental conditions, after agreeing to the Terms and the Company’s specified fee schedule. The Company accepts reservation requests by telephone and email, but shall not be liable for any discrepancies between the reservation details and actual conditions.

When a reservation request is received from the lessee, the Company shall respond by making a reservation within the range of rental cars owned by the Company. In this case, unless otherwise approved by the Company, the lessee shall pay the Company’s designated reservation deposit.

Article 3 (Changes to Reservations)

When changing the rental conditions under Article 2, the lessee shall obtain the Company’s approval before concluding the rental contract. For subsequent changes to the reservation, the lessee shall pay a reservation handling fee (JPY 3,000) for each change.

Article 4 (Cancellation of Reservation, etc.)

The lessee can cancel the reservation by the method prescribed by the Company.
If the lessee has not started the procedures for concluding a rental agreement even one hour after the reserved rental start time has passed, the reservation shall be deemed to have been cancelled unless specially permitted by the Company.
In the case of the preceding two paragraphs, the lessee shall immediately pay the Company the prescribed reservation cancellation fee (cancellation administrative fee).
If a rental agreement is not concluded due to accidents, theft, non-return, recall, natural disasters or other reasons not attributable to either the lessee or the Company, the reservation shall be deemed to have been cancelled.
The Company and the lessee shall not make any claims against each other for the fact that a rental agreement was not concluded, except as provided in these Terms and Conditions.
If the reason why the rental cannot be provided is attributable to the Company, the provisions of Paragraph 4 of this Article shall apply, and if it is not attributable to the Company, the provisions of Paragraph 5 of this Article shall apply.
In the event that a reservation is cancelled due to weather conditions (including typhoons and snow), the lessee shall immediately pay the prescribed reservation cancellation fee (cancellation administrative fee) to the Company.

Article 5 (Substitute Rental Car)

If the Company cannot provide a rental car in the reserved vehicle class, it may offer a substitute rental car (hereinafter referred to as “substitute rental car”).
When the lessee accepts the offer in the preceding paragraph, the Company shall provide the substitute rental car under the same rental conditions as the reserved vehicle class, except for the vehicle class. However, if the rental fee for the substitute rental car is higher than the rental fee for the reserved vehicle class, the rental fee for the reserved vehicle class shall apply, and if it is lower than the rental fee for the reserved vehicle class, the rental fee for the vehicle class of the substitute rental car shall apply.
The lessee may refuse the offer of the substitute rental car under Paragraph 1 and cancel the reservation.
In the case of Paragraph 3, if the reason why the Company cannot provide the rental car under Paragraph 1 is not attributable to the Company, the reservation shall be cancelled under Paragraph 5.

Article 6 (Disclaimer)

Except as provided in Article 4 of these terms and conditions, neither our company nor the borrower shall make any claims against each other for the cancellation of the reservation or the non-conclusion of the rental agreement.

Article 7 (Reservation agency services)

The borrower may make a reservation application through a travel agency or affiliate company (hereinafter referred to as “agency”) that handles reservation services on behalf of our company.
The borrower who has made a reservation application to the agency in the preceding paragraph may only request changes or cancellations of the reservation to the agency, and for changes in the reservation, they must obtain the approval of our company through the agency.

Chapter 3 Rental

Article 8 (Conclusion of Rental Agreement)

The borrower shall indicate the borrowing conditions set forth in Article 2, and we will specify the rental conditions through our terms and conditions, fee table, etc., and conclude a rental agreement. However, this shall not apply if there are no rental cars available for rent, or if the borrower or driver falls under any of the items in Article 9, Paragraph 1 or 2 of our terms and conditions.

If a rental agreement is concluded, the borrower shall pay the rental fee as specified in Article 11, Paragraph 1 of our terms and conditions.

Based on the basic directives of the supervisory authority (Note 1), we will record the name, address, type of driver’s license, and license number of the driver on the rental book (original rental book) and the rental certificate provided for in Article 14, Paragraph 1 of our terms and conditions. In order to do this, when concluding a rental agreement, we will require the borrower to present the driver’s license of the driver (hereinafter referred to as “the driver”) designated by the borrower, and to submit a copy of it. In this case, the borrower shall present and submit a copy of their own driver’s license if they are the driver, or the driver’s license of the driver if the borrower and driver are different.

(Note 1) The basic directives of the supervisory authority refer to the “Basic Directives on Rental Cars” issued by the Director of the Automobile Division of the Ministry of Land, Infrastructure, Transport and Tourism (Circular No. Jidori No. 138, June 13, 1995), items (10) and (11).

(Note 2) The driver’s license refers to the driver’s license in the format specified in Form 14 attached to Article 19 of the Enforcement Regulations of the Road Traffic Act, as stipulated in Article 92 of the Road Traffic Act. The international driver’s license or foreign driver’s license specified in Article 107-2 of the Road Traffic Act shall be equivalent to a driver’s license.

When concluding a rental agreement, we may ask the borrower and driver to submit documents that can confirm their identity in addition to their driver’s license, and may make copies of the submitted documents.

When concluding a rental agreement, we will ask the borrower and driver to provide us with their contact information such as their mobile phone number for communication purposes.

When concluding a rental agreement, we may ask the borrower to pay the rental fee in cash, by credit card, or by any other payment method specified by us.

Article 9 (Refusal to Conclude Rental Agreement)

If the borrower or driver falls under any of the following items, we may not conclude a rental agreement:

1. They do not meet the requirements set forth in Article 2 of our terms and conditions;
2. They are unable to provide their driver’s license or any other document that can confirm their identity;
3. They have provided false information or made false statements in connection with the rental agreement;
4. They are suspected of using the rental car for criminal or unlawful purposes;
5. They have previously breached a rental agreement with us or any other rental car company; or
6. Other reasonable grounds exist for refusing to conclude a rental agreement.

Article 10 (Establishment of Rental Agreement, etc.)

The rental agreement is established when the lessee pays the rental fee to our company and our company delivers the rental car to the lessee. The delivery in the preceding paragraph shall be made at the rental location specified in paragraph 1 of Article 2 of these Terms and Conditions at the rental start date and time specified in the same paragraph.

Article 11 (Rental Fee)

The rental fee means the total amount of the following charges, and our company specifies the amount or calculation basis for each of them in the fee schedule:

1. Basic fee
2. Exemption compensation fee
3. Equipment usage fee
4. Vehicle delivery and pick-up fee
5. Other charges specified by our company The basic fee shall be based on the fee implemented by our company upon delivering the rental car, which has been reported to the Director of the Local Transport Bureau (or the Director of the Hokkaido Transport Supervision Department and the Hyogo Land Transport Department, for Hokkaido). If the rental fee is revised after the completion of the reservation stipulated in these Terms and Conditions, the rental fee shall be the price specified in the fee schedule applied at the time of reservation.

Article 12 (Change of Rental Conditions)

The lessee shall obtain our company’s approval in advance when changing the rental conditions specified in paragraph 1 of Article 7 of these Terms and Conditions after the conclusion of the rental agreement. Our company may refuse to approve the change of rental conditions if it would interfere with the rental business.

Article 13 (Inspection, Maintenance, and Confirmation)

Our company shall conduct inspections stipulated in Article 47-2 (daily inspection and maintenance) and Article 48 (regular inspection and maintenance) of the Road Transport Vehicle Law and deliver the rental car after necessary maintenance has been carried out. The lessee or the driver shall confirm that the rental car has been subjected to the inspections and maintenance stipulated in the preceding paragraph, that there is no maintenance issue based on our company’s specified inspection form for the exterior of the car and equipment, and that the rental car satisfies the rental conditions. If our company discovers any maintenance issue in the rental car through the confirmation in the preceding paragraph, we shall immediately carry out necessary maintenance, etc. Our company shall not assume any responsibility for the installation of child seats, and the lessee or the driver shall properly install the child seat at their own responsibility.

Article 14 (Delivery of Rental Certificate, Carrying, etc.)

When we deliver a rental car, we will provide the lessee or the driver with a designated rental agreement that contains the matters specified by the Director of the local transport bureau.
The lessee or the driver shall carry the rental agreement received under the preceding paragraph during the period from the delivery of the rental car to us until its return (hereinafter referred to as the “Period of Use”).
If the lessee or the driver loses the rental agreement, they shall immediately notify us of the loss and follow our instructions.
When the lessee or the driver returns the rental car, they shall also return the rental agreement to us at the same time.

Article 15 (Management Responsibility)

During the rental period, the rentee or driver shall use and store the rental car with the care of a good manager and comply with all laws, regulations, and instructions, as well as the terms and conditions.

Article 16 (Daily Inspection)

The rentee or driver shall perform the daily inspection and necessary maintenance as required by Article 47-2 of the Road Transport Vehicle Law before using the rental car each day during the rental period.

Article 17 (Prohibited Acts)

The rentee or driver shall not engage in the following acts during the rental period:

1. Using the rental car for automobile transportation or similar purposes without the approval of the Company or permits under the Road Transport Act.
2. Using the rental car for purposes other than those specified or allowing someone other than the driver listed on the rental agreement or authorized by the Company to operate the rental car.
3. Transferring, pledging, or otherwise using the rental car in a way that infringes on the Company’s rights.
4. Counterfeiting or altering the rental car’s vehicle registration number or vehicle number plate or modifying or altering the rental car’s original condition.
5. Using the rental car for various tests or competitions or using it to tow or push other vehicles without the approval of the Company.
6. Using the rental car in violation of laws or public order and morals.
7. Driving under the influence of alcohol.
8. Insuring the rental car without the Company’s approval.
9. Taking the rental car outside of Japan without the Company’s approval.
10. Using the rental car for filming, events, or other purposes without the Company’s approval.
11. Allowing two people to ride on the rental car in the case of a rental car being a two-wheeled vehicle.
12. Engaging in any acts that violate the rental conditions specified in Article 8 of these terms and conditions.

Article 18 (Measures in Case of Illegal Parking)

If the lessee or driver of the rental car commits illegal parking as defined by the Road Traffic Act during use, they must immediately go to the police station that has jurisdiction over the area where the illegal parking occurred, pay the fine for the violation, and bear the costs associated with towing, storage, and retrieval of the rental car due to the illegal parking.

In the event that the rental car company receives notification of a parking violation from the police, the company will contact the lessee or driver and instruct them to move the rental car immediately and process the violation by going to the police station that has jurisdiction over the area where the illegal parking occurred before the end of the rental period or as instructed by the company. The lessee or driver must comply with these instructions. If the rental car is towed by the police, the company may decide to retrieve the car from the police on its own.

If the lessee or driver’s illegal parking results in the rental period being exceeded, the lessee must pay an additional rental fee for the excess period.

After giving the instructions under the second paragraph of this article, the company will confirm the status of the violation processing by means of a traffic violation notice, payment receipt, etc., and if the lessee or driver has not processed the violation, the company will repeat the instructions until the violation is processed. In addition, if the lessee or driver does not comply with the instructions of the preceding paragraph, the company may terminate the rental contract without notice and immediately demand the return of the rental car. The lessee or driver will be asked to sign a prescribed document (hereinafter referred to as the “acknowledgment document”) acknowledging the fact that they committed a parking violation and will follow legal measures as the violator by going to the police station or other related authorities.

If necessary, the rental car company may cooperate with the police by submitting documents containing personal information such as the acknowledgment document and rental agreement, and taking other necessary measures such as reporting the facts to the Public Safety Commission, to pursue legal responsibility for the parking violation of the lessee or driver.

If the rental car company receives an order to pay a parking violation fine under Article 51-4 of the Road Traffic Act and pays the fine, or if the lessee or driver is located and pays the fine, the company may claim the amount of the fine and any other costs associated with the violation from the lessee or driver.

Chapter 5 Return

Article 19 (Return Responsibility)

The lessee or driver shall return the rental car and accessories to the designated return location (in the event that the return location has been changed pursuant to Article 12, paragraph 1 of the Terms and Conditions, it shall be the changed return location) of the Company by the end of the rental period.
In the event of a violation of the preceding paragraph, except for cases caused by natural disasters or other force majeure, the lessee or driver shall pay the rental fee equivalent to the period from the expiration of the rental period to the return of the rental car and accessories to the Company. In addition, if the Company incurs damages as a result of the violation of the preceding paragraph, the lessee shall compensate for all of the damages.
If the lessee or driver is unable to return the rental car and accessories within the rental period due to a natural disaster or other force majeure, they shall not be liable for any damages incurred by the Company. In such a case, the lessee or driver shall immediately contact the Company and follow the Company’s instructions.

Article 20 (Inspection upon Return)

The lessee or driver shall return the rental car and equipment in the presence of the Company after refueling the fuel such as gasoline. In this case, except for the parts that have worn out or deteriorated due to normal use, the rental car and equipment shall be returned in the same condition as at the time of delivery. Refueling of gasoline or the like may be replaced by paying the equivalent amount of refueling gasoline charges as stipulated in Article 22 of these Terms and Conditions.

The lessee or driver shall confirm that there are no belongings of the lessee, driver, or passengers left in the rental car when returning the rental car, and the Company shall not be responsible for the storage or other treatment of any items left behind after the rental car is returned.

Article 21 (Fee for Extension of Rental Period)

When the lessee or driver extends the rental period under Article 12(1) of these Terms and Conditions, the lessee or driver shall pay to the Company the total amount of the following items (the “Extension Fee”) upon returning the rental car:

1. The amount obtained by adding the excess charge specified by the Company to the rental fee for the rental period after the extension and the rental fee for the rental period before the extension, and subtracting the rental fee already paid from the sum.
2. The difference between the insurance premium for the extended rental period and the insurance premium already paid, when the lessee joined the exemption compensation system at the time of conclusion of the rental agreement.

If the lessee or driver needs to extend the rental period or change the return location due to unavoidable circumstances, they must contact the departure branch and obtain approval within the return deadline. If the lessee exceeds the rental period without obtaining approval, they shall pay a penalty of 100,000 yen in addition to the extension fee specified in the preceding paragraph.

Article 22 (Settlement)

If there are any outstanding fees, such as extension fees or breach of return location fees, (hereinafter referred to as “Outstanding Fees”), the borrower or the driver shall immediately pay the outstanding fees to us upon returning the rental car.
If the fuel is not refilled at the time of rental car return, the borrower or the driver shall immediately pay to us the amount calculated based on our predetermined conversion table (hereinafter referred to as “Fuel Settlement Fee”), according to the mileage used.

Article 23 (Measures in case of non-return)

In the event that the borrower or the driver fails to return the rental car and equipment to the designated return location despite the end of the rental period, and does not respond to our return request, and it is recognized that the rental car or equipment has become non-returned, we shall take necessary legal measures in civil and criminal law.
In the event that the preceding paragraph applies, we shall take necessary measures, including conducting an investigation by interviewing the borrower or the driver’s family, relatives, or colleagues to confirm the location of the rental car and equipment, and operating a vehicle position information system.
If the situation under paragraph 1 of this article applies, the borrower or the driver shall be responsible for paying the rental fee equivalent to the period from the end of the rental period until we retrieve the rental car and equipment, as well as compensating us for damages (including the cost of searching and recovering the rental car, and the cost of searching for the borrower or the driver) according to the provisions of Article 28 of these terms and conditions.
If the borrower or the driver does not return the rental car and we cannot contact them for three or more days from the end of the rental period, we will assume that the rental car has been stolen by the borrower or the driver. In this case, the borrower or the driver shall submit a theft report to the local police station.

Chapter 6 Measures in Case of Malfunction, Accident or Theft

Article 24 (Measures When Malfunction is Discovered)

When the lessee or driver discovers any abnormality or malfunction of the rental car during use, they shall immediately stop driving and contact the Company, and follow the Company’s instructions.
If the abnormality or malfunction specified in the preceding paragraph is caused by the intentional or negligent act of the lessee or driver, they shall be responsible for compensating the Company for the damages (including the cost of retrieving and repairing the rental car) under Article 28 of the Terms and Conditions.
If the malfunction or defect of the rental car existed before the delivery to the lessee, the Company shall provide an alternative rental car to the lessee.
When the lessee does not receive the alternative rental car specified in the preceding paragraph, or when the Company is unable to provide it, the rental agreement shall be terminated, and the Company shall return to the lessee the remaining amount after deducting the rental fee and exemption compensation fee already received, corresponding to the period from the rental to the termination of the rental agreement.

Article 25 (Measures When an Accident Occurs)

When an accident occurs involving the rental car during use, the lessee or driver shall immediately stop driving, take legal measures regardless of the size of the accident, and take the measures specified below:
Report the accident immediately to the Company and follow the Company’s instructions.
If repairing the rental car is necessary based on the instructions from the preceding paragraph, repair it at the Company or a designated factory, except where approved by the Company.
Cooperate with the investigation of the Company and the insurance company contracted by the Company concerning the accident, and submit the documents and materials requested by the Company without delay.
If settling or reaching an agreement with the other party is necessary concerning the accident, obtain the Company’s approval in advance.
In addition to taking the measures specified in the preceding paragraph, the lessee or driver shall handle and resolve the accident at their own responsibility.
The Company shall provide advice and cooperate in resolving the accident for the lessee or driver.

Article 26 (Measures in case of theft occurrence)

The borrower or driver shall take the following measures when the rental car is stolen or when any other damage occurs during use:

1. Immediately report to the nearest police station.
2. Immediately report the damage situation to the Company and follow its instructions.
3. Cooperate with the Company and the contracted insurance company in investigating the theft or any other damage, and promptly submit any documents requested by the Company.

Article 27 (Termination of the rental agreement due to unusability)

If the rental car becomes unusable due to an accident, theft, or other reason (including not meeting the standards set forth in the Road Transport Vehicle Law and other laws and regulations) during use, the rental agreement shall be terminated, and the lessee or driver shall immediately return the rental car and accessories to the Company in accordance with the provisions of Chapter 5 of these Terms and Conditions.

In the case of the preceding paragraph, the lessee shall immediately pay any outstanding charges or fuel fees to the Company in accordance with the provisions of Chapter 5 of these Terms and Conditions, and shall be responsible for compensating the Company for any damages (including the cost of picking up and repairing the rental car). The Company shall not refund the rental fee and exemption compensation fee already received.

If the accident or other incident was not caused by the fault of the lessee, driver or the Company, the Company shall refund the balance of the rental fee and exemption compensation fee after deducting the rental fee and exemption compensation fee corresponding to the period from the start of the rental to the termination of the rental agreement from the rental fee and exemption compensation fee already received.

Except for the measures set forth in this Article, the lessee or driver shall not make any other claims against the Company for damages arising from the inability to use the rental car.

Chapter 7: Compensation

Article 28 (Compensation and Business Compensation)

The lessee or driver shall compensate for any damages caused to third parties or the Company during the use of the rental car by the lessee or driver. However, this excludes cases where the cause cannot be attributed to the fault of the lessee or driver.

Regarding damages suffered by the Company under the preceding paragraph, including those caused by accidents, theft, malfunction, contamination, odor, etc. of the rental car or equipment that renders them unusable due to reasons that can be attributed to the fault of the lessee or driver, a separately designated non-operation charge shall be paid to the Company by the lessee or driver as compensation.

If the lessee or driver causes an accident in violation of Article 17 (7) (Prohibition of Drunk Driving) of this agreement, the lessee or driver shall be liable for any resulting damages to the Company without exception and shall pay a penalty of JPY 300,000 as a breach of contract. Furthermore, in case of any damage suffered by the Company as a result of such violation, the lessee or driver shall be obligated to separately compensate for such damage.

Article 29 (Insurance)

In the event of an accident involving the rental car during use, insurance money within the limit (hereinafter referred to as “compensation limit”) specified in the special terms below will be paid based on the damage insurance contract concluded by our company regarding the rental car. However, if it is possible to compensate for the accident involving the rental car through the damage insurance contract that the borrower or user has independently subscribed to, it will take precedence over our company’s damage insurance contract regarding the rental car.

[Compensation limit]
① Liability insurance: unlimited per person
② Property damage insurance: unlimited per accident (deductible: 100,000 yen)
③ Passenger insurance: 10 million yen per person

If any of the exemption reasons in the insurance policy apply, insurance money stipulated in paragraph 1 of this article will not be paid. For damages for which insurance money is not paid and damages that exceed the compensation limit, the entire amount shall be borne by the borrower or the driver.
When our company pays damages that the borrower or driver should bear, the borrower or driver shall immediately reimburse our company for the amount paid.
The exemption amount in paragraph 1 or 2 of this article shall be borne by the borrower or driver. However, if the borrower subscribes to the exemption compensation system and pays the exemption compensation fee at the time of the rental contract, and the accident does not fall under any of the following: unreported accidents to the police or our company, accidents for which insurance money is not paid, accidents that occurred after the rental period was extended without permission and fall under Article 9, Paragraph 1, Items 1 to 4 or Article 17, and accidents that do not fall under any of the above, our company will bear the exemption amount.
Negligence resulting from reckless driving, such as driving on non-public roads (such as circuit tracks), rough roads, or driving in car races, may not be covered by insurance compensation and may be borne entirely by the borrower or driver.
If the rental car incurs damage that prevents it from being driven, and the cost of transporting it exceeds 150,000 yen (excluding tax), the excess amount shall be borne by the borrower or driver.
If the borrower or driver uses damage insurance that they have independently subscribed to, regardless of the compensation limit and deductible stipulated in paragraph 1, our company will claim for all damages (including full repair costs) incurred by the rental car during use due to an accident, and the borrower or driver shall compensate for this.

Chapter 8 Termination

Article 30 (Termination of the Rental Agreement)

In the event that the lessee or driver violates the terms and conditions during use, or becomes subject to any of the items in Article 9, paragraph 1 or paragraph 2 of the terms and conditions, the Company may terminate the rental agreement without any notice and demand the return of the rental car. In this case, the lessee or driver shall immediately return the rental car and accessories to the Company in accordance with the provisions of Chapter 5 of the terms and conditions, and shall promptly pay any outstanding or fuel adjustment fees to the Company.
In the above case, the Company shall not refund any rental fees, exemption compensation fees, etc. that have already been received to the lessee.

Article 31 (Consensual Termination)

Even during use, the lessee may terminate the rental agreement by paying a predetermined termination fee with the Company’s consent. In this case, the Company shall refund the remaining amount to the lessee, which is calculated by deducting the rental fee and the exemption compensation fee for the period from the rental to the return from the received rental fee and exemption compensation fee.
When the lessee terminates the agreement under the preceding paragraph, the lessee shall pay the Company a prescribed termination fee. [Termination fee] = (Basic rental fee for the rental period specified in the rental agreement) – (Basic rental fee corresponding to the period from the rental to the termination of the agreement) × 50%. In addition to the termination fee, the lessee or driver shall promptly pay any outstanding or fuel adjustment fees to the Company in accordance with the provisions of Article 21 of the terms and conditions.

Chapter 9 Miscellaneous Provisions

Article 32 (Setoff)

If the Borrower or Driver has a monetary obligation to the Company based on the terms and conditions, the Company may set off such obligation against any monetary obligation that the Borrower or Driver has to the Company.

Article 33 (Consumption Tax)

The Borrower or Driver shall pay to the Company the consumption tax (including local consumption tax) imposed on the transaction based on the terms and conditions.

Article 34 (Late Payment Damages)

If the Borrower, Driver or the Company fails to perform their monetary obligations based on the terms and conditions, they shall pay to the other party a late payment damages at an annual interest rate of 14.6%.

Article 35 (Rules)

The Company may establish separate rules for these Terms and Conditions, which shall have the same effect as these Terms and Conditions. If the Company establishes separate rules, it shall post them at its business offices and include them in the pamphlets and price lists issued by the Company. If any changes are made to these rules, the same procedure shall be followed.

Article 36 (Vehicle Management and Driving Recordings)

The lessee and driver acknowledge and agree that the rental car may be equipped with a global positioning system (GPS) and a drive recorder, which may record the current location, driving route, and driving condition of the lessee and driver, and that we may use such recordings in the following cases without objection:

1. When we determine it is necessary to recognize the driving condition of the lessee and driver for the management of the rental car and rental contract.
2. When we use the recordings for marketing analysis to improve customer satisfaction, including the satisfaction of the lessee, driver, and other customers, or to improve the quality of the goods and services provided to the lessee and driver. The lessee and driver also acknowledge and agree that if we receive a request for disclosure or a disclosure order based on legal grounds, or if we receive a request for disclosure or a disclosure order from a court, investigative agency, or administrative agency, the information recorded by the GPS and drive recorder may be disclosed to the extent necessary to comply with such request or order.

Article 37 (Handling of Personal Information)

The purposes for which we acquire and use personal information of the lessee or driver are as follows. If we acquire personal information for purposes other than those specified below, we will inform the lessee or driver of the purpose in advance.

1. To fulfill obligations mandated by the rental car business permit, such as creating rental certificates upon conclusion of rental agreements.
2. To provide rental cars and related services to the lessee or driver.
3. To verify and screen the identity of the lessee or driver.
4. To inform the lessee or driver of our products and services, as well as various events, campaigns, etc., through the sending of promotional materials and emails.
5. To conduct surveys of the lessee or driver for the purpose of planning and developing our products and services, or improving customer satisfaction.
6. To create statistical data by aggregating and analyzing personal information in a form that does not allow for the identification of individuals.

Article 38 (Agreed Jurisdiction Court)

In case of a dispute regarding the rights and obligations based on this agreement, the exclusive agreed jurisdiction court of the first instance shall be the district court or summary court having jurisdiction over the location of our headquarters, business premises, and the location where the rental was made.

Article 39 (Supplementary Provisions)

This agreement shall take effect from the date of permission.