Motor Home Co., Ltd. (hereinafter referred to as “the Company”) considers the protection of personal information to be a social responsibility and has established the “Motor Home Co., Ltd. Privacy Policy” to manage and operate a website that customers can use with confidence. Based on this policy, the Company has established the following “Handling of Personal Information on the Website”.

Scope of application of handling personal information

This policy regarding the handling of personal information applies when customers use our services, contact us through our website, subscribe to our email magazine, or otherwise use our website. Personal information collected when customers use our website is managed in accordance with our policy on the handling of personal information.

Purpose of Use of Personal Information

We may use the personal information and order information (including information about the customer’s order history) collected from customers for the purpose of providing our services, as well as for the following purposes:

  • Introducing our products and services to customers
  • Conducting order procedures, confirming orders, and making changes on behalf of customers
  • Responding to inquiries from customers
  • Requesting feedback on our services from customers
  • Using for purposes separately authorized by the customer after individual contact from us
  • Creating statistical data classified by customer attributes (age, address, etc.)
  • Providing and displaying information and services that are tailored to each customer’s preferences. Except for the purpose of providing our services or the purposes stated above, we will not use customer’s personal information.

Security management of personal information

In order to ensure the accuracy and security of personal information, our company takes reasonable security measures to control access to personal information, limit means of removal, and prevent unauthorized access, leakage, loss, destruction, and alteration. In the event of an accident related to personal information such as leakage, appropriate measures including preventative actions will be promptly taken.

Handling of entrusted personal information

Our company may entrust business operations within the necessary range to achieve the stated purpose of use. In such cases, we will ensure appropriate management and supervision of the entrusted party.
(Examples of entrusted parties include website management companies, printing companies for direct mail delivery, and collection agencies for unpaid product charges.)

The following personal information collected from our customers will be provided to the card-issuing company used by the customer for the purpose of detecting and preventing fraudulent use.

Information related to the internet usage environment

If the card issuing company used by the customer is located outside of Japan, this information may be transferred to the country where the issuing company is located.

If the customer is a minor, they are required to obtain the consent of their legal guardian or legal custodian before using this service.

Disclosure of Personal Information to Third Parties

We do not provide or disclose personal information to other businesses or individuals without the consent of the individual concerned.
However, the following cases are not subject to this limitation:

  • When there is consent from the individual concerned for the provision of information.
  • When disclosure is required by law enforcement or other public agencies in accordance with legal regulations.
  • When personal information is disclosed to business partners involved in the operation of this website. However, in such cases, the disclosed information will be limited to the necessary scope, and the business partner will be obligated to manage the personal information through a contract or other means.

About Cookies

A cookie is a single piece of data stored on the hard drive of your computer that contains information about you. The use of cookies on our site is never linked to personally identifiable information. You can still use our site even if you reject cookies.

We use cookies throughout our site. If you reject cookies, the shopping cart will not function. We do not use cookies for unnecessary information collection purposes. If you wish to purchase items in a cart format (not limited to our company), we recommend that you enable cookies in your browser settings.

We only use cookies for the purpose of displaying your shopping cart or personal purchase history, and we do not use cookies for any other purposes. Therefore, if you wish to purchase items in a cart format, please enable cookies in your browser settings.

On our site, we use cookies on certain pages to collect access logs for the purpose of improving the usability of our site, and to make it more convenient for you to use by reducing the need for personal information input when you visit our site again.

Other privacy considerations on the internet:

Please be aware that if you voluntarily disclose personal information on the internet, such as on a bulletin board or SNS that is accessible to anyone, the information may be collected and used by other users. If you post your email address, you may receive unwanted messages based on the information posted there. You should recognize that it is your responsibility to disclose information at your own risk.

Third-party sites and services that can be accessed through our website or companies that collect personal information through promotions such as sweepstakes and sales promotions have their own privacy policies and data collection policies that are independent of our company. We do not assume any obligation or responsibility for these independent third-party policies or activities.

Handling of Personal Information: Changes and Notifications

Our company may change the content of the handling of personal information without prior notice due to our business needs, new laws and regulations, changes to existing laws and regulations, or other circumstances. If there are any changes, we will post a notice on this website. Please check the latest content of this page when using our services.

If you have any requests, questions, or other inquiries regarding the handling of personal information and held personal data, please contact us at the following:

Personal Information Management Officer, Tomoyuki Kawaoka
〒813-0003 Hukuoka-ken, Hukuoka-shi, Higashi-ku Kasumigaoka 7-6-6-6 FUEL Kasumigaoka

Administrator of Personal Information and Contact for Disclosure, Correction, and Deletion

We provide the affiliation and contact information of the administrator of personal information for our members, as well as the contact information in case a member wishes to request the disclosure, correction, or deletion of their personal information. If you would like to make such a request, please contact us by phone or email. Please note that we will confirm your identity before processing your request.

Personal Information Management Officer, Tomoyuki Kawaoka
〒813-0003 Hukuoka-ken, Hukuoka-shi, Higashi-ku Kasumigaoka 7-6-6-6 FUEL Kasumigaoka